FAQ – Frequently Asked Questions & Important Information at TopEAstore.com

1. What is TopEAstore.com? What products do you offer?

TopEAstore.com is a platform specializing in reselling Expert Advisors (EAs) and Indicators for MetaTrader (MT4 / MT5) from various authors.

We are not the developers or authors of the EAs sold on our website.

Our role is to:

Collect
Unlock
And redistribute EA / Indicator products

at significantly lower prices than the Official sources, allowing customers to test, experience, and evaluate EAs while optimizing costs.

2. Which EAs are most popular? What are the best-selling products?

We do not manually suggest or “push” customers toward any specific EA.

Instead, our website provides automatically generated categories based on real user purchasing behavior, including:

Best Selling Products – EAs with the highest number of purchases
Latest Expert Advisors – newly added EA products
Products On Sale – discounted products

👉 These categories are updated continuously and can be viewed directly on our homepage:

TopEAstore.com Homepage

3. Which EA is the best? Do you recommend any EA?

This is one of the most frequently asked questions, and our answer is:

👉 We do not recommend any specific EA.

Reasons:

We sell a large number of EAs
It is impossible for us to personally use and test all of them
EA performance depends heavily on:
- Market conditions
- Timeframes
- Trading pairs
- Broker and trading conditions

An EA that works well for one trader may not be suitable for another.

💡 Therefore, the most appropriate approach is to:

Test the EA yourself
Evaluate it yourself
Make your own decision

4. Do you have any advice before I use an EA?

Yes. Please carefully understand the following important points before using any EA:

Past trading results do not guarantee future performance
Trading results may vary depending on:
- Market conditions
- Your broker’s trading conditions
We are not the EA author
We are not responsible for any profit or loss
You keep the profits – you bear the losses

👉 We strongly recommend:

Starting with a DEMO account
Practicing for a sufficient period
Building consistency and confidence

before moving to a real trading account.

5. Do EAs or Indicators include SetFiles (Presets)?

This depends entirely on each individual product.

Some EAs operate using default settings only
Some EAs include SetFiles (Presets) optimized for specific pairs or timeframes

📌 If a product includes SetFiles:

It will be clearly stated in the product title
Or described in detail in the product description
SetFiles will be included in the download package

👉 Everything that is available will be fully included in the download.

We do not withhold any files.

Please read the product description carefully before purchasing.

6. What file format will I receive? What should I do after downloading?

All products are provided as compressed packages:

.zip
.rar

📌 You will need:

WinRAR to extract the files

Download link:

Download WinRAR

(This is basic computer knowledge. If you are unfamiliar, please search on Google.)

📌 Standard process:

Download the file
Extract the package
Read the instruction file
Copy .ex4 or .ex5 files into MT4/MT5
Install and use

7. How will I receive my product after payment?

This is a digital delivery
You will receive the product immediately after successful payment
The download link will be sent via email
The product will also be available in your account on the website

8. Are the products limited in usage?

No.

All products sold on TopEAstore.com are:

Full versions
Unlimited usage

There are:

No hidden fees
No additional usage fees

The listed price is the final price you pay.

9. How do I know that the EA is exactly the same as the original version?

If you believe the EA may be fake or different from the original, please do not buy it.

We do not want you to purchase something you do not trust.

10. Can I get a trial, demo, or backtest version before purchasing?

No.

We only sell full, unlimited-use versions of our EAs.

We do not provide:

Trial versions
Demo versions
Backtest-only versions

If you need a trial version, please contact the Official author.

11. Do I receive free updates after purchasing an EA or Indicator?

Yes – free updates, if a new version becomes available to us.

Any new version we obtain will:

Be automatically added to your account
Be downloadable from your account:

My Account → Downloads

📌 Important notes:

One customer must pay to unlock a new version
After unlocking, the update becomes free for all previous buyers

Unlock conditions:

Real file (Buy or Rent)
Unlock fee

👉 If you require the fastest and most frequent updates, please purchase directly from the Official source.

12. Why is your price much cheaper than the original price?

Competitive pricing is part of our business strategy.

If the lower price is still a problem for you, we are happy to sell it to you at the original price.

13. Can I get a refund or exchange if the EA does not work?

Yes.

If:

The EA does not open trades
The Indicator does not display
And you have installed it correctly according to our instructions

👉 We will offer a refund or exchange for another product.

📌 To request support, please contact:

TopEAstore Official Support – Telegram

Please provide:

Order number
Purchase email
Error screenshots (Shift + Windows + S)
Full-screen screenshot including the Experts tab

14. In which cases will refunds NOT be provided?

If:

The product is working normally
You simply no longer like the product
Or it does not meet your personal expectations

📌 Please note:

We are not the EA developer
All claims belong to the original author
We are not responsible for trading results

15. Can I exchange EAs with TopEAstore.com?

Yes.

If you have:

An unlimited EA version
A product link
Good MQL5 or Myfxbook signals

👉 You may exchange it for another EA available on our website.

TopEAstore Official Support – Telegram

16. What if I cannot find the EA I need on the website?

This is completely normal.

We unlock and resell many EAs
Not all products are uploaded to the website in time

👉 Please contact us:

TopEAstore Official Support – Telegram

Please provide:

Exact EA name
Product link
Signal link / Myfxbook (if available)

👉 You will always receive the best price.

17. How much do technical services cost?

We provide various technical services, including:

Unlock
Decompile
Convert MQ4 → MQ5
Change order comments
Rename the EA
Add a licensing system so you can resell and license EAs as a seller
Other custom EA-related services

Technical service pricing depends on:

File protection type
File size
Requested service

📌 Process:

Send your file and requested service via Telegram: TopEAstore Official Support – Telegram
We check feasibility
If possible → we provide a detailed quote
Payment is made in advance
We process the requested service

Important conditions:

Payment is accepted only via Cryptocurrency
All orders are prepaid
Processing time: 1–2 days
If the job is unsuccessful → 100% refund

Brand Statement & Contact Information

TopEAstore.com is committed to transparency, fairness, and cost-effective access to Expert Advisors and trading tools.

Our mission is to help traders test, evaluate, and experience EAs at a significantly lower cost, allowing them to make informed decisions before purchasing directly from official authors if desired.

We do not promise profits, and we do not provide trading advice.

Instead, we focus on clear information, honest policies, and reliable technical support for all customers who purchase from our website.

If you have any questions, need technical assistance, cannot find a specific EA, or wish to discuss exchanges or custom services, please contact us through our official support channel:

📩 Official Support (Telegram):

TopEAstore Official Support – Telegram

🌐 Website: TopEAstore.com

All support, updates, and services are provided exclusively for customers of TopEAstore.com.